Best Choice Befriending Services

Friendship. Support. Belonging.

We’re here to make sure no one feels alone — offering care, companionship, and guidance across West Midlands.

Best Choice Befriending Services

Our mission is to improve wellbeing, build confidence, and reduce loneliness and isolation among the elderly, young people, migrants, and families through friendship, care, and support.

Many people in our communities — from older adults living alone to young people and families facing challenges — experience isolation and a lack of connection. At Best Choice Befriending, we aim to change that. Our friendly team and trained volunteers reach out to offer companionship, a listening ear, and practical support tailored to each person’s needs.

Whether it’s sharing a cup of tea and conversation, helping with everyday tasks at home, guiding young people through education and career goals, or supporting migrants and refugees to settle and thrive in the UK — we’re here to help everyone feel valued, included, and empowered.

Thanks to the dedication of our amazing befrienders, we provide these services with compassion, respect, and care — helping people regain confidence, build relationships, and enjoy a greater sense of belonging within their community.

What we do

What is befriending services

Befriending is a social support service designed to reduce loneliness, isolation, and anxiety by providing genuine friendship and emotional connection. It offers individuals — especially the elderly, vulnerable adults, young people, and families — the chance to build meaningful relationships and feel part of their community again.

At Best Choice Befriending Services, our befrienders are compassionate, trained volunteers who spend time with those who need company or a friendly ear. Whether it’s sharing stories over a cup of tea, going for a walk, attending appointments, or simply checking in with a phone call, our befrienders bring comfort, companionship, and care to every visit.

Through these simple yet powerful interactions, we help people regain confidence, rebuild trust, and experience the warmth of human connection — because no one should have to face life alone.

Be a Part of Something Meaningful

Research shows that befriending helps people reconnect, feel valued, and build stronger ties within their community. At Best Choice Befriending Services, our volunteers play a vital role in making this happen — offering time, care, and genuine friendship to those who need it most.

If you’re passionate about helping others and want to make a real difference, we’d love to have you on our team. We provide full training and ongoing support, so you’ll feel confident and equipped to bring joy and companionship to someone’s life.

Donate & Make a Difference

Your support helps us reach more people who feel alone, isolated, or forgotten. Every donation — big or small — goes directly toward providing friendship, emotional support, and practical help to those in need across our communities.

Together, we can brighten lives, improve mental wellbeing, and help individuals rediscover a sense of belonging through befriending.

"Before I joined Best Choice Befriending, my days were very quiet and lonely. Now I look forward to my weekly visits — just having someone to talk to and laugh with has changed everything. I feel seen, valued, and part of life again"

"Moving to the UK was overwhelming at first. Best Choice Befriending helped me feel welcome and supported. My befriender helped me practice English, find local groups, and feel confident in my new community"

"Volunteering with Best Choice has been one of the most rewarding things I’ve ever done. It’s amazing how something as simple as a chat can make such a difference. I’ve learned so much about compassion and connection"