Our Services
Friendship. Support. Belonging.
We’re here to make sure no one feels alone — offering care, companionship, and guidance across West Midlands.
At Best Choice Befriending Services, we offer a wide range of community-based and personal support services designed to reduce loneliness, build confidence, and promote wellbeing. Our approach is culturally appropriate and person-centred, ensuring everyone feels respected, understood, and supported according to their individual needs and background.
Social Support (Befriending)
We provide companionship for elderly and vulnerable individuals through regular visits, friendly chats, and emotional support — helping people feel connected and less isolated.
Home & Domestic Support
Our team assists with everyday household tasks such as cleaning, laundry, meal preparation, ironing, gardening, and shopping — helping people live comfortably and independently at home.
Personal Assistant Support
We offer trained personal assistants to support clients receiving Direct Payments or Personal Budgets, helping them manage their care plans, appointments, and daily activities with dignity and independence.
Physical Activities
We encourage wellbeing through gentle exercise sessions, walking groups, dance, and other fun physical activities to boost health, confidence, and social connection.
Language Interpretation
We provide informal and community-based interpretation services for individuals and families who face language barriers, helping them access healthcare, education, and local services confidently.
Mental Health Coaching
Our trained befrienders and wellbeing coaches offer one-to-one emotional support and wellbeing sessions to help individuals manage stress, build resilience, and improve their mental health.
Welfare Advice & Advocacy
We guide individuals and families through benefits, housing, and local welfare systems — offering practical advice, help with forms, and signposting to the right services.
Youth Mentoring & Development
We empower young people through mentoring, skills training, and career guidance — helping them set goals, gain confidence, and access opportunities for education and employment.
Refugee, Migrant & Asylum Seeker Support
We help migrants and refugees integrate into their new communities through English language training, advocacy, and befriending — ensuring they feel welcomed and supported as they rebuild their lives.
Informational Support & Signposting
We provide clear, accessible information to connect people with the right community resources, health services, and social programmes.
Culturally Appropriate & Person-Centred Care (Our USP)
Every service we deliver respects individual identity, language, and background. We tailor our approach to each person’s cultural values and personal preferences — ensuring care feels familiar, inclusive, and empowering.